Your data

Delete your Pasiv account & data

This page applies to the Pasiv desktop app and the Pasiv Companion mobile app (developer: Pasiv, pasiv.network). A Pasiv account exists only if you chose to sign in with a wallet; using the apps without signing in stores no account server-side.

To delete your account: email support@pasiv.network with the subject "Account deletion request" and the public wallet address you sign in with. To confirm the account is yours we may ask you to sign a short verification message with that wallet — never to share a private key or seed phrase. Deletion is completed within 30 days and confirmed by reply.

What gets deleted

Your account record — the public wallet address held by our authentication provider as your account identifier.
Your rigs — every machine row synced by Pasiv Cloud: names, hardware summaries, mining state, hashrates, share counts, version info.
Team membership — your entry on any team scoreboard.
Command history — start/stop/update commands queued from the companion app.

What we never held

Private keys, seed phrases, funds, and payout addresses are never sent to our servers — mining pools pay your address directly, so there is nothing custodial to delete. Product analytics are anonymous, are not linked to your wallet address, and cannot be connected to a deletion request by design.

Partial deletion

If you want to remove synced rig data but keep your account, say so in the same email — or simply switch off Pasiv Cloud in the desktop app's settings, which stops the sync, and ask us to clear the stored rows.

Details of what the apps process are in the privacy policy.